1. Overview
IntelliFabric is a product of Folio3 Software Inc., headquartered at San Jose, California, USA, with engineering operations in Karachi, Pakistan and regional offices in Dubai, UAE and London, UK.
We take privacy seriously. This policy applies to information collected through this website, our marketing activities, and any demo or sales engagement you request. It does not apply to customer data processed by IntelliFabric inside your own Microsoft Azure tenant during a paid engagement — that data remains under your control and is governed by your separate contract with Folio3.
2. Data We Collect
Information you provide
- Demo & contact forms. Name, work email, company, job title, industry, company size, and any free-text description of your challenge.
- Newsletter signups. Your email address.
- Resource downloads. Your email address when you request a gated resource.
- Correspondence. Any information you include in emails, chat, or demo calls with our team.
Information collected automatically
- Usage data. Pages visited, time on page, referrer, device type, browser, approximate geographic region.
- Technical data. IP address (truncated for analytics), user-agent string, language preference.
- Cookies & similar technologies. See Section 4.
3. How We Use Your Data
- Respond to demo requests, contact inquiries, and questions you submit.
- Send marketing emails and our newsletter (you can unsubscribe at any time).
- Improve the website — understand which content resonates and where users drop off.
- Measure and optimize advertising campaigns.
- Protect the website from abuse, spam, and fraud.
- Comply with legal obligations.
We do not sell your personal data.
5. Third-Party Services
We rely on reputable third-party processors to operate this site. Each processor has its own privacy policy, linked below:
- Vercel — website hosting and CDN.
- Convex — database storing inbound form submissions (lead capture).
- HubSpot — CRM and marketing automation.
- Resend — transactional email delivery for lead notifications.
- Google Tag Manager & Google Analytics — analytics.
- Microsoft Azure — cloud infrastructure for the IntelliFabric product (customer-side deployments only).
6. Data Sharing
We share personal data only:
- With the processors listed in Section 5, under contractual data-processing agreements.
- With our sales and delivery team, strictly for the purpose of responding to your inquiry or serving you as a customer.
- When required by law, valid legal process, or to protect rights, safety, or property.
- In connection with a business transfer, merger, or acquisition — with notice to affected users.
We do not sell, rent, or trade your personal data.
7. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information:
- TLS/HTTPS for all data in transit.
- Encrypted storage for databases holding personal data.
- Role-based access and least-privilege permissions for internal systems.
- Regular security reviews and patching.
No method of transmission or storage is 100% secure. If we ever learn of a breach affecting your personal data, we will notify you and relevant regulators as required by law.
8. Data Retention
We retain personal data only as long as necessary for the purposes described above, or as required by law. Specifically:
- Lead and contact records: up to 36 months from last interaction, unless you become a customer.
- Customer records: for the duration of the engagement plus 7 years for tax and audit compliance.
- Marketing email lists: until you unsubscribe.
- Analytics data: aggregated and retained up to 24 months per Google’s default settings.
9. Your Rights (GDPR & CCPA)
Depending on where you live, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Delete your data (“right to be forgotten”).
- Restrict or object to certain processing.
- Port your data to another service.
- Opt out of marketing communications at any time.
- Opt out of the sale or sharing of personal data (CCPA — we do not sell, so no action is required, but the right remains).
- Lodge a complaint with a data-protection authority.
To exercise any of these rights, email sales@limoflow.com. We will respond within 30 days.
10. International Data Transfers
Folio3 is a global company. Your data may be processed in the United States, the European Union, Pakistan, the UAE, or the United Kingdom depending on the service. Where required, transfers rely on Standard Contractual Clauses or other approved mechanisms.
11. Children’s Privacy
IntelliFabric is a B2B enterprise product. We do not knowingly collect data from anyone under the age of 16. If you believe a minor has provided us personal data, contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy occasionally. When we do, we will revise the “Effective date” above. Material changes will be communicated through the website or by email to subscribers.
13. Contact Us
Questions about this policy or how your data is handled?
Email: sales@limoflow.com
Postal: Folio3 Software Inc., San Jose, California, USA
Phone: +1 408 412-3813